Frequently Asked Questions

 

Q: How do I make a reservation?
Reservations begin at 11 am on October 1 at ohny.eventbrite.com

Q: I have made a reservation. Where is the meeting location?
Once you make a reservation, meeting locations are emailed to you in the body of your email confirmation. Look under “Event Details.”

Q: I have made a reservation. Where is my ticket?
There are no physical tickets to this event, and you do not need to print your order confirmation as your name will be on a list at the door.

Q: Can I get a refund?
As indicated on all of our of Eventbrite ticketing pages, we do not have the capacity to issue refunds. If you made a reservation in error or one of your guests can no longer attend, we encourage you to bring a friend or have a friend who can attend in your place.

Q: Is there a wait list for advance reservation tours? Do you take walk-ins?
No. There are no waitlists and walk-ins are not accepted. For many of our sites, this is a security issue and only pre-registered visitors may attend.

Q: How quickly do advance reservation tours sell out?
There is enormous interest in many advance reservation tours and it is not unusual for tours to completely sell out within a minute or two. Even if the tour you wanted sells out, remember that well over half of all participating sites in OHNY Weekend are Open Access, which means they require no reservations at all. You can see the full list of participating sites at ohny.org.

Q: Where can I see the list of sites and tours for this year?
The full list of sites and tours for the 2014 Open House New York Weekend–with day, times, and descriptions–are also available on ohny.org. For a printed copy of the guide, click here for information on where you can get a copy.

Q: How can I make a reservation for TWA?
Advance reservations are not required for the TWA Flight Center. As an Open Access site, the TWA Flight Terminal is free and open to for public to visit on Saturday, October 11, from 11am – 3:30pm.

Q: I really wanted a site that is now sold out. Do you have any recommendations for places to visit?
Yes! The majority of our sites and tours, including our most popular sites, do not require reservations. We encourage you to visit our open access sites like the TWA Flight Terminal, Grand Lodge of Masons, Brooklyn Army Terminal, and Weylin B. Seymour’s (formerly the Williamsburgh Savings Bank). Be sure to visit our BlogFacebook and Instagram for highlights of participating sites.

 

If your question was not included above, you can email info@ohny.org. Due to the large volume of inquiries we receive leading up to the event, there may be a delay in response time, but we will be in touch with you as soon as we can.